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Sweet stands apart from other telcos by providing to customers dedicated account management, on-shore in Australia. Sweet deals with issues and queries by whatever channel suits you, not us. As a Sweet customer you can speak to us directly on the telephone, send an email or submit a request ticket via our Web site.
The job of managing the relationship with your telecoms carrier and keeping track of telephony assets is usually left to a member of your team without the skills to negotiate the minefield of options, or an expensive member of your team whose time is better employed on their day job. Sweet can manage your assets and carrier relationships; leaving your team to do what they're good at.
If you use our full service out-sourcing you can consider Sweet to be part of your team. Your Sweet account manager will manage every aspect of your business telephony including proactive collaboration with your finance and IT team, technology suppliers and integration partners.
Do you run a conscious business already, or have ambitions to tread more lightly on the planet? Sweet can provide you with a carbon audit for your telecoms, or your entire operation with a proposal to off-set your carbon footprint and provide certification of your neutral status.
Project controls are better managed by experts reporting directly to the client, rather than through the various suppliers involved in a new system implementation. Sweet project management ensures that project risks are managed openly and helps keep business requirements prioritised ahead of implementation convenience. Sweet project management delivers:
Contact Sweet today to discuss how we can make your life easier
